Schools' FAQs

Frequently asked questions about our schools' programme.

Before contacting us, please check if we've already answered your query below! Due to the extremely high volume of enquiries we receive, the quickest way for you to get an answer is to check these frequently asked questions.

Can my class come at a different time to your advertised slots?

Unfortunately not – the slots are designed for two classes to attend in one day and need to be adhered to for this reason.

I have made a booking and need to change the times/topics – can I do this?

We are unable to change your bookings once confirmed.  Please ensure you have made the correct booking when returning your booking form.

Do you have a lunch space?

We do not have a lunch space but there are places nearby for a picnic if the weather permits.

We are bringing in two classes – can the one waiting wander through your galleries?

We can only accommodate one class at a time in the building.  Time in the galleries is built into each 2 hour session.

Can you run more than a workshop at the same time?

We only have one workshop space so can only deliver one workshop at a time.

I am a workshop leader – can I join your education team?

We are not currently looking for new freelancers to join our team, but may advertise opportunities from time to time on the Jobs section.

Can I do work experience at HOI?

We do not currently have capacity to manage work experience placements.